Content Operations
Dispensary website FAQ maintenance routine
DispensaryVA Editorial TeamPublished
website FAQcontent maintenancedispensary SEO
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Content Operations
An FAQ is an operational document in public view. It should answer recurring questions accurately, point to the right next step, and make stale answers easy to find.
For each question, record the approved source, owner, last review, next review, and escalation path. Use the dispensary content refresh workflow to turn changes into a repeatable queue. Check broader page health with the website content audit checklist.
Answer only what the source supports. Avoid medical, legal, product-effect, or availability claims that are not approved. If the answer depends on location or timing, say so and direct the reader to the current official channel.
Check headings, search snippets, mobile display, links, and contact paths. Confirm that the answer does not send a visitor to a retired page or an unavailable service.
Flag pricing, health, safety, and regulatory language for the appropriate owner. The FTC online advertising guidance is a useful reference for clear and supportable public wording.
Record the old and new answer, reason, approver, and effective date. Schedule the next review from the source's change risk rather than letting every FAQ age indefinitely.