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Dispensary receiving exception log

DispensaryVA Editorial Team|Published August 10, 2026
Dispensary receiving exception log
  1. Capture the comparison
  2. Assign the next action
  3. Review trends
  4. FAQ
  5. Should every exception block receiving?
  6. When can an exception close?
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Related Blog

  • Cannabis dispensary cycle count checklist for routine inventory review
  • Cannabis Dispensary Lab-Result Mismatch Triage
  • Dispensary month-end inventory review

In this article

  1. Capture the comparison
  2. Assign the next action
  3. Review trends
  4. FAQ
  5. Should every exception block receiving?
  6. When can an exception close?

Related reading

  • Cannabis dispensary cycle count checklist for routine inventory review
  • Cannabis Dispensary Lab-Result Mismatch Triage
  • Dispensary month-end inventory review

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Receiving exceptions are easiest to resolve while the shipment, paperwork, and people are still identifiable. A small log creates that time-bounded record.

Capture the comparison

Record the order number, supplier, arrival time, receiver, product identifier, expected quantity, observed quantity, condition, and system status. Photograph or attach evidence only through the approved storage process. Never replace the original quantity with an estimate.

The purchase order workflow defines the source document for the expected quantity. Use the cycle count checklist when a discrepancy needs a second physical check.

Assign the next action

Use explicit statuses such as awaiting supplier, manager review, approved adjustment, quarantined, or closed. Every open row needs an owner and due date. Keep supplier communication connected to the exception rather than in an untracked personal inbox.

Review trends

At month end, group exceptions by supplier, product family, cause, and time to close. The purpose is process improvement, not a made-up performance score. Share only the evidence needed for the decision.

The FDA traceability rule resources offer authoritative recordkeeping context; confirm the rules that apply to the licensed operation.

FAQ

Should every exception block receiving?

Apply the written receiving and quarantine procedure. Do not make a blanket decision from the log alone.

When can an exception close?

After the discrepancy, disposition, approval, and system record agree and the owner documents the evidence.