Content Operations
Dispensary product catalog QA checklist
DispensaryVA Editorial TeamPublished
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Content Operations
Catalog QA protects the handoff between inventory records, customer-facing menus, and staff answers. It should verify source accuracy rather than reward polished formatting.
Record the source system, export date, location, reviewer, and items in scope. Compare product name, category, status, package or lot reference where applicable, and available description. The dispensary website content audit helps place catalog checks in a broader content routine. Use the product return process when a catalog issue involves a returned item.
Remove unsupported effects, medical claims, guarantees, and unapproved promotional language. Keep descriptions specific to what the approved source supports. Flag missing information instead of inventing it.
Check that an image matches the item, loads at its expected size, and has useful alternative text. Test category links and product detail paths. Record failures with a reproducible example.
Separate content edits from inventory or compliance corrections. Assign the right owner and record the approval required before changing a public field. The FDA cannabis product guidance is an authoritative reminder to avoid unsupported product claims.
Sample the corrected entries and save the result. Track recurring errors by source or workflow so the upstream process can improve.