People Operations
Cannabis dispensary training records workflow
DispensaryVA Editorial TeamPublished
trainingrecordscompliance
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People Operations
Training records are operational evidence. A durable record identifies the role requirement, learner, trainer or source, completion date, acknowledgement, and next review rather than simply saying trained.
Start with a role matrix covering onboarding, system use, safety, customer service, and required compliance topics. The new hire onboarding checklist helps define initial modules. Link refresher work to the budtender coaching plan.
Keep source materials versioned. When a procedure changes, record who needs retraining and preserve the prior completion record.
OSHA’s training resources provide general workplace context, while the operator and regulator determine applicable cannabis requirements.
Mark it missing, identify the owner, and schedule a review. Do not reconstruct completion from memory or assume attendance.